REMAX Lettings Dundee: Our Culture & Promise to Landlords

Elle Norrie
Elle Norrie
•10 min read

Key Takeaways

REMAX Dundee has over 10 years of local real estate experience
Founded by Ronnie Graham, the agency maintains family business values while expanding services
The team offers personalized communication, transparency, and deep market knowledge
Landlords benefit from reduced vacancy periods and optimized rental yields
Local expertise and community connections set REMAX apart from other letting agencies

Finding profitable property investments isn't just about luck. It's about having the right information at the right time. That's where REMAX Lettings Dundee stands out from typical letting agents.

Our Roots in Dundee

Have you ever wondered how REMAX Lettings Dundee became one of the most trusted agencies in the area? It all started with Ronnie Graham, the current office owner, who first established the REMAX sales division in Dundee. After building a successful sales operation, the company later expanded to include lettings services.

From day one, we've been a family-run business with deep roots in Dundee. Our team knows every street, neighborhood, and property trend because this is our home too. We didn't just set up shop here - we grew up here, built connections here, and understand what makes Dundee's rental market tick.

What began as a small family operation has grown considerably, but we've never lost sight of our origins. Many agencies grow and forget their core values, but not us. We've expanded our reach to serve more landlords while keeping that personal touch that made landlords trust us in the first place.

"The strength of our company comes from our local heritage," says Ronnie Graham. "We've seen Dundee change over the decades, and that experience gives us insights you can't get from data alone."

Core Values & Company Culture

At REMAX Lettings Dundee, we aren't just another faceless property company. Our day-to-day work revolves around three main values: exceptional communication, complete transparency, and unshakable integrity.

These values aren't just words on our office wall - they shape every interaction we have. When a tenant reports a maintenance issue, we don't just pass the message along. We make sure landlords get the full picture, understand their options, and can make informed decisions quickly.

Our team members actually answer their phones (imagine that!) and respond to emails promptly. We've seen how frustrating it is when agents go silent, so we make communication our top priority. Nobody likes being kept in the dark about their investment.

We also believe in building genuine relationships with our landlords. Some agents treat landlords like account numbers, but we see them as partners. Your success is our success, and that mindset creates a different kind of working relationship.

One of our landlords, Neil, who owns properties close to town in Dundee, told us: "Nothing is ever any problem and Everything is dealt with in a quick and efficient manner"

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The REMAX Client Promise

Personalized Service

What can landlords expect when they work with REMAX Lettings Dundee? First, you get truly personalized service tailored to your specific needs. Some landlords want weekly updates, while others prefer to be contacted only when necessary - we adapt to your communication style.

Proactive Management

You'll also benefit from our proactive approach to property management. We don't wait for problems to escalate. If we notice something during a routine inspection that could become an issue, we address it immediately. This preventative approach saves landlords thousands in potential repair costs.

Market Expertise

Our local market expertise translates into real financial benefits. We help landlords optimize their rental yields by providing accurate pricing advice based on current market conditions, property features, and location factors. No guesswork or outdated comparisons - just solid, experience-based guidance.

Efficient Marketing

When a property becomes vacant, our marketing strategy kicks into high gear. We list properties on all major portals and leverage our local network to find qualified tenants fast. This reduces vacancy periods significantly, keeping your rental income flowing.

A landlord who recently switched to us from another agency saw his average vacancy period drop from 6 weeks to just 10 days. That's an extra month of rental income per turnover that was previously being lost.

How We Support Landlords Daily

The reality of property management isn't always glamorous - it's about consistent, reliable service that protects your investment. Our team keeps a close eye on your properties through regular inspections and tenant check-ins.

We handle the full spectrum of management responsibilities:

  • Thorough tenant screening and selection
  • Comprehensive property marketing
  • Regular property inspections
  • Maintenance coordination
  • Rent collection and financial reporting
  • Legal compliance updates
  • End-of-tenancy procedures

Each of these services is delivered with attention to detail and a focus on maximizing your returns while minimizing your stress. We don't just collect rent - we actively manage your property as if it were our own.

Lyn, who owns properties in Dundee, shares: "We completely trust their judgement so much so that we no longer have to visit our properties. We have no hesitation in recommending them to look after your property."

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The Advantage of Local Knowledge

Why does local knowledge matter so much in property management? Because Dundee isn't just one rental market - it's dozens of micro-markets, each with its own characteristics, tenant profiles, and growth patterns.

Our decade of experience in Dundee real estate gives us insights that outside agencies simply can't match. We know which areas are popular with students, which neighborhoods attract young professionals, and which locations appeal to families.

This knowledge helps us:

  • Price properties accurately for maximum occupancy and return
  • Target marketing to the right tenant demographic
  • Advise on property improvements that will yield the best ROI
  • Anticipate seasonal fluctuations in the rental market
  • Guide investment decisions for landlords looking to expand their portfolios

Robin, who owns properties in Dundee, says: "Been with Remax Dundee for years. Very profesional company. They have managed my flats including arranging repairs and maintenance to a high standard and I have always had quality tenants."

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Building Long-Term Success for Landlords

What truly sets REMAX Lettings Dundee apart is our focus on long-term relationships rather than quick wins. We want to be your property partner for years to come, which means we're invested in your sustained success.

We regularly review your property's performance against market benchmarks and suggest adjustments when necessary. This might mean recommending timely rent increases, strategic upgrades, or even considering a different tenant demographic.

Our landlords stay with us because we deliver consistent results year after year. The property management landscape is always changing, with new regulations, market shifts, and tenant expectations constantly evolving. Having a knowledgeable team that keeps you ahead of these changes is invaluable.

Robert, who's been with us since the early days of our lettings division, puts it simply: "I've had offers from other agencies promising lower fees, but the peace of mind and consistent results I get from REMAX are worth every penny. They've turned property management from a headache into a reliable income stream."

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Frequently Asked Questions

We cover all areas of Dundee and the surrounding regions, including Broughty Ferry, Monifieth, Newport-on-Tay, and beyond. Our extensive knowledge of these varied neighborhoods allows us to provide area-specific advice and marketing.

Our comprehensive management service includes property marketing, tenant finding and screening, rent collection, property inspections, maintenance coordination, financial reporting, and legal compliance updates. We offer transparent pricing with no hidden costs.

We can place qualified tenants within 14 days of marketing a property. This timeline can vary based on property type, location, and condition, but our extensive marketing reach helps minimize vacancy periods.

Yes, we coordinate all maintenance and repairs using our network of trusted local contractors. We seek landlord approval for any work above the agreed threshold and provide detailed reports and receipts for all maintenance activities.

We conduct thorough property inspections regularly and provide detailed reports with photographs to keep landlords informed about their property's condition.

Our rigorous tenant screening process includes credit checks, employment verification, previous landlord references, and personal interviews. We look beyond just the financial qualifications to find tenants who will respect your property.

Absolutely! We make the transition process smooth and straightforward, we can even help communicate to with your current agency. Many of our clients come to us after being dissatisfied with their previous management company.

Although our office operates from 9 to 5 Monday to Friday, we aim to keep in contact with our landlords beyond this period, especially in case of emergency situations. Your property is never left vulnerable, and we ensure that urgent issues are addressed promptly.

Looking for property management in Dundee?

Fill in our form and one of our team members will get in contact with you within 24 hours.

Elle Norrie
Written by Elle Norrie