Privacy Policy
RE/MAX Lettings Dundee
Who We Are
Advanced Property Letting LTD (trading as RE/MAX Lettings Dundee) is registered in Scotland, company registration number SC554755, with Scottish Letting Agent Registration Number LARN1812010. Our registered office address is Prospect House Business Centre, Gemini Cres, Dundee DD2 1TY.
This privacy policy outlines how RE/MAX Lettings Dundee collects, uses, and protects personal information provided by users ("Users") of our website realestatedundee.com ("Site"). It applies to the website and all services offered by RE/MAX Lettings Dundee.
Personal Information We Collect
We may collect personal information that Users voluntarily provide through the property management form on our Site. This information may include:
- Name
- Contact details (such as phone number)
- Other relevant details necessary to respond to property management inquiries
We collect personal data only when it is submitted voluntarily. Users can always choose not to provide this information, though doing so may prevent access to certain services.
How We Use Collected Information
The information we collect is used for the following purposes:
- To respond to property management inquiries: Information submitted through the property management form is used to contact Users by phone or email.
- To improve customer service: Understanding and addressing customer needs helps us respond more effectively to inquiries.
- To comply with legal obligations: Certain data may be retained as required for legal or regulatory purposes.
We ensure that all personal data collected is processed lawfully and transparently in accordance with GDPR. Data is used only for the purposes described above, and we do not process it in ways that are incompatible with these purposes.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices to protect Users' personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure storage and encryption of personal data.
- Regular system testing and updates to prevent vulnerabilities.
- Restricting access to personal data to authorized personnel only.
Users have the right to request deletion or modification of their personal information by contacting us at info@remax-dundee.net. Please note that some information may need to be retained to fulfill legal or regulatory obligations.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal information. However, we may share information with trusted service providers to help us manage inquiries or operate our Site. Such sharing is limited to the purposes outlined in this policy, and these parties are bound to handle your data securely and in compliance with GDPR.
Third-Party Websites
Our website may include links to external websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. Users are encouraged to review their privacy policies before providing personal information.
User Rights
In line with GDPR, Users have the following rights regarding their personal data:
- Access: Request details of personal data held by us.
- Correction: Correct inaccurate or incomplete data.
- Erasure: Request deletion of personal data, subject to legal obligations.
- Restrict Processing: Limit the use of personal data under certain conditions.
- Data Portability: Receive data in a structured, commonly used format.
- Object: Object to data processing based on legitimate interests.
- Withdraw Consent: Withdraw consent where data processing is based on it.
Requests regarding personal data can be submitted to info@remax-dundee.net.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Users are encouraged to review this policy regularly to stay informed. This policy was last updated in December 2024.
Contact Us
For questions about this Privacy Policy, contact us at:
RE/MAX Lettings Dundee
Prospect House Business Centre
Gemini Cres
Dundee DD2 1TY
Email: info@remax-dundee.net
Phone: 01382 597688